Privacy Policy
Overview
The Maimon Group ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect when you visit our website or engage our services, how we use and share that information, and the rights and choices you have. By using our Site, you agree to the practices described in this policy.
Information we collect
We collect information you provide directly to us — such as your name, email address, phone number, travel dates, property preferences, and any details you include in enquiry or booking forms. We also automatically collect certain technical information when you visit our Site, including your IP address, browser type, device information, pages viewed, and referring URLs.
How we use your information
We use your information to respond to enquiries, process and manage bookings, provide concierge and property services, personalise your experience, send you relevant updates and marketing communications where permitted, improve our Site and services, and comply with our legal and regulatory obligations.
Cookies and similar technologies
Our Site uses cookies and similar technologies to remember your preferences, understand how the Site is used, and support marketing. You can manage your preferences at any time via the "Cookie Settings" link in our footer. For full details, please see our Cookie Policy.
How we share your information
We do not sell your personal information. We may share it with trusted service providers who help us operate our business (for example, payment processors, property partners, IT and marketing vendors), with professional advisers, and where required by law or to protect our legal rights. Any partners who receive your information are expected to safeguard it and use it only for the purposes we specify.
Data retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, to comply with our legal, accounting, and reporting obligations, and to resolve disputes. When information is no longer required, we securely delete or anonymise it.
How we protect your information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information. No method of transmission over the Internet is completely secure, however, and we cannot guarantee absolute security.
International transfers
We are based in the United States and may process and store your information there or in other countries where we or our service providers operate. Where we transfer personal information across borders, we take steps to ensure it is treated securely and in accordance with applicable data protection laws.
Your rights and choices
Depending on where you live, you may have the right to access, correct, update, or delete your personal information, to object to or restrict certain processing, and to withdraw consent at any time. You can also opt out of marketing communications by using the unsubscribe link in our emails. To exercise any of these rights, please contact us using the details below.
Children's privacy
Our Site and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to this privacy policy
We may update this Privacy Policy from time to time. When we do, we will revise the content on this page. We encourage you to review this page periodically to stay informed about how we protect the personal information we collect. Your continued use of the Site following any changes constitutes your acceptance of those changes.
Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at Info@TheMaimonGroup.com.
Please see our Cookie Policy for details on how we use cookies and similar technologies.